Deliver AI that
merchants can trust

We're building a focused network of sell-with and sell-through partners who bring the Agentic Commerce OS to merchants on Adobe Commerce, Magento, Shopware and Shopify.

Quality over volume. Every time.

yourdashboard.ai.webscale.com
Webscale partner dashboard showing onboarding, fine-tuning and product expansion lead routing
What Premier Means

Partner with a brand your clients will trust.

One platformSmarter AIBuilt to configure

One platform. The entire commerce lifecycle.

The Webscale Agentic Commerce OS covers the ground that no single tool can. It captures first-party behavioral data at the infrastructure layer, turns that data into precise actionable audiences through natural-language segmentation, and brings intelligent shopping experiences directly to the storefront. Discovery, comparison, ordering, support and re-engagement: one connected system, not a stack of integrations.

Customer Data Platform
AI Segmentation
AI Shopping Assistant
AI Shopping Assistant
Execution layer — discovery, support, orders
REFINED BY
AI Segmentation
Refinement layer — natural-language audiences
BUILT ON
Customer Data Platform
Foundation layer — first-party behavioral data

Smarter AI because the data is better.

Most AI bolts onto a commerce stack from the outside and guesses. Webscale operates inside it. The AI has direct access to real shopper behavior, enriched product data and live order information, so every recommendation, answer and action is grounded in what that merchant's customers actively do. The result is an AI that performs accurately on day one and gets sharper over time.

Infrastructure-native
Enriched catalog via RAG
No hallucination risk
Answers grounded in
3live data sources, every response
Enriched product catalogRAG
Clickstream & chat historyLive
Training data & KB articlesOnboarded
Inference rule
Never infer from general knowledge when merchant-specific data is available.

Configurable to the merchant. Accountable to the brand.

No two merchants are the same. Webscale's AI is built to reflect that. Workflow triggers, escalation paths, human handoff points, knowledge sources and brand voice are all configurable per merchant. When a shopper needs a person, they get one. When the answer lives in a manual, the AI finds it. Partners who implement and tune that level of precision are the ones merchants remember.

Custom behaviors
Live agent handoff
Per-merchant config
Custom behavior example
Trigger
keyword: "complaint"collect name + email
Escalation rule
agent confidence < thresholdroute to human
Integrations
ZendeskFreshDeskMCP servers
Direct Lead Sharing

We bring the merchants. You bring the expertise.

When Webscale customers need help getting the most out of the Agentic Commerce OS, we route those opportunities directly to Premier Partners. These are real engagements, scoped and warm, passed to partners who have earned the right to receive them.

This is why we are selective about who joins. Merchants who trust Webscale's AI expect the same standard from every partner we put in front of them. Premier Partners are vetted, enabled and held to a quality bar that matches what our platform delivers. When that bar is met, the leads follow.

A program worth joining is a program worth protecting.

Revenue Sharing

The more they grow,
the more you earn.

Your partner revenue share rate increases as your merchant usage expands over time.

CUMULATIVE MERCHANT USAGE
$
0K / mo
EXAMPLE REVENUE SHARE
$
0K / mo

As merchant usage grows, your revenue share rate ramps with it. More volume → more revenue.

Actual revenue share rates and volume thresholds are covered in your partner intro call.

Ideal Partner Profile

Two ways to partner

Sell With

Co-sell alongside our team.

You bring the relationship, the merchant context and the implementation capability. We bring the product, the pipeline support and the technical depth. Revenue moves together.

Sell Through

Lead the merchant relationship.

You scope the engagement, deliver the implementation and own the outcome end to end. Webscale provides the platform, the enablement and the support infrastructure behind you.

Who fits

Commerce agencies, system integrators, digital consultancies and technology partners who serve merchants on Adobe Commerce, Magento, Shopware or Shopify and want to add a credible AI practice to their offer.

THREE STEPS TO JOIN

From application to active partnership.

1

Apply

Fill out the short form. First name, last name, company, website and email. No lengthy questionnaires.

2

Meet the team

Our Partner Sales Team reviews every application and schedules a short call to understand your practice, your clients and where the fit is strongest. Program details and commercial terms are covered here.

3

Get enabled

Access sales collateral, technical enablement, co-marketing support and a dedicated partner contact. You're set up to sell from day one.

Webscale runs production infrastructure for brands across regulated commerce, B2B and high-GMV retail. Premier Partners represent that standard to every merchant they serve.

32%
Faster load times on average
100%
Uptime over 10 years
24/7
Expert support for every merchant

Platforms we support

Adobe CommerceMagentoShopwareShopify
Apply Now

Ready to bring trusted AI to your merchant clients?

Fill out the form and our Partner Sales Team will be in touch within two business days to schedule your intro call.

Response within 2 business days
Short call, no lengthy sales process
Commercial terms covered in your first meeting
Your information stays with Webscale
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